Refund and Cancellation Policy

At HighTechBirds, we are committed to delivering high-quality services to our clients. We understand that circumstances may arise where a refund or cancellation is necessary. This policy outlines the conditions under which such requests are handled, ensuring a fair and transparent process.

1. Refunds

Eligibility for Refund:
Refunds are applicable only in the following cases:

• The service was paid for but not delivered.

• The service delivered was materially different from what was agreed upon.

Request for Refund:
To initiate a refund, you must contact us within 7 days of the scheduled service date or service delivery. Please include relevant purchase details to help us assess the situation.

Processing Time:
Once your request is confirmed, refunds will be processed within 14 business days and issued to the original payment method.

2. Cancellations

Service Cancellation by User:
If you wish to cancel a booked service, please notify us at least 24 hours in advance. Cancellations made within this timeframe will qualify for a full refund.

Service Cancellation by HighTechBirds:
If we are unable to fulfill the service due to unforeseen circumstances, we will offer either a full refund or an alternative service of equal value.

3. Non-Refundable Services

Some services are non-refundable once initiated or delivered. These include but are not limited to:

• Customized services or digital reports that have already been delivered

• Subscription-based services or contractual services with pre-agreed terms

4. How to Request a Cancellation or Refund

To submit a cancellation or refund request, please contact us at:

📧 contact@hightechbirds.com
Or use the contact form on our website: https://hightechbirds.com

Include your name, service details, and reason for your request to ensure faster processing.

5. Changes to This Policy

We reserve the right to modify this Refund and Cancellation Policy at any time. Any updates will be posted on this page with a revised “Last Updated” date.